Important note
This page is a practical first version for Ravlexo's public website. It should be reviewed by qualified counsel before Ravlexo expands into paid subscriptions, broader analytics tracking, or regulated data processing.
Overview
Ravlexo Inc. provides a public website, demo scheduling flow, and related communications for Ravlexo, a SaaS platform for ecommerce customer growth. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, book a demo, contact us, or interact with our early product and marketing materials.
If we launch additional product features, paid subscriptions, account portals, or analytics integrations, we may update this policy to describe those services in more detail.
Information We Collect
We collect information that you provide directly, information generated through your use of our website, and limited information from service providers that help us operate the site and schedule meetings.
- Contact information, such as name, business email address, company name, and role.
- Business context, such as store URL, ecommerce platform, approximate order volume, current tools, and growth goals shared through demo forms.
- Meeting information, such as selected time, attendee details, calendar metadata, and meeting notes that you choose to provide.
- Website and device information, such as IP address, browser type, referring page, pages viewed, and similar diagnostic data.
- Communications, such as emails, demo requests, support requests, and other messages you send to us.
How We Use Information
- To respond to inquiries and schedule or prepare for demos.
- To understand whether Ravlexo may be a fit for your business.
- To operate, maintain, secure, and improve our website and early product experience.
- To send administrative messages, meeting confirmations, and follow-up communications.
- To measure website performance and improve content, positioning, and product planning.
- To comply with legal obligations and protect our rights, users, services, and business.
Service Providers
We use third-party service providers to run our website, schedule meetings, manage email, host content, protect infrastructure, and operate our business. These providers may process personal information for us under their own terms and privacy commitments.
- Calendly or similar scheduling tools for demo booking and qualification questions.
- Google Workspace, Google Calendar, and Google Meet for email, calendar, and video meetings.
- Vercel for website hosting and deployment.
- Sanity for content management.
- Cloudflare and domain/DNS providers for infrastructure, security, and routing.
- Analytics providers, if added later, for privacy-aware website measurement.
Selling Personal Information And Sensitive Data
We do not sell personal information in the ordinary meaning of that phrase. We do not intentionally collect sensitive personal information through the public website or demo form. Please do not submit payment card data, government IDs, health data, or other sensitive information through demo forms or general contact channels.
Cookies And Similar Technologies
We may use cookies, local storage, server logs, and similar technologies to operate the website, protect the service, remember preferences, and understand website performance. If we add analytics or advertising cookies that require additional consent or disclosure, we will update this policy and add a cookie notice where appropriate.
At this time, our website does not respond to browser Do Not Track signals.
How We Share Information
- With service providers that operate our website, scheduling, email, hosting, security, analytics, and business tools.
- With Ravlexo team members and advisors who need the information to respond to your request or evaluate product fit.
- If required by law, legal process, or a government request.
- To protect the rights, safety, security, and integrity of Ravlexo, our users, and our services.
- In connection with a business transaction, such as a merger, financing, acquisition, reorganization, or sale of assets.
Data Retention
We keep personal information for as long as reasonably necessary for the purposes described in this policy, including demo follow-up, business records, security, legal compliance, and product planning. We may delete or de-identify information when it is no longer needed.
Security
We use reasonable administrative, technical, and organizational measures designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Privacy Choices
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding certain personal information. You may also have the right to opt out of certain marketing communications.
California residents may have additional privacy rights under applicable California privacy laws. Ravlexo will respond to applicable rights requests as required by law.
Children
Ravlexo is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can review and delete it where appropriate.
International Visitors
Ravlexo is based in the United States. If you access the website from outside the United States, your information may be processed in the United States and other locations where our service providers operate.
Changes To This Policy
We may update this Privacy Policy from time to time. The effective date above shows when this version became effective. Material changes will be posted on this page.
Contact Us
For privacy questions or requests, contact Ravlexo Inc. at hello@ravlexo.com.